CCNA Voice

  • Traditional Voice Versus Unified Voice
  • Understanding the Pieces of Cisco Unified Communications
  • Getting Familiar with CME Administration
  • Managing Endpoints and End Users with CME
  • Understanding the CME Dial-Plan
  • Configuring Cisco Unified CME Voice Productivity Features
  • Administrator and End-User Interfaces
  • Managing Endpoints and End Users in CUCM
  • Understanding CUCM Dial-Plan Elements and Interactions
  • Enabling Telephony Features with CUCM
  • Voicemail Integration with Cisco Unity Connection
  • Enabling Cisco Unified Presence Support
  • Common CME Management and Troubleshooting Issues
  • Management and Troubleshooting of Cisco Unified Communications Manager
  • Monitoring Cisco Unity Connection
  • Monitoring Cisco Unity Connection
Duration: 1 Month